Shipping policy

 

Shipping Policy

At Joint NutraCare, we strive to ensure timely delivery of all orders. Below is our shipping policy regarding delivery timelines and your rights as a customer:

Delivery Timeframe

• Orders are typically processed and shipped within 7 after the order is placed.
• Standard shipping generally takes 7-14 within United States of America.
• For international orders, shipping times may vary based on the destination country.

Right to Cancel

• If your order has not been delivered within 14 days from the date of shipping, you have the right to cancel your order.
• To cancel your order, please contact our customer service team at [customer service contact information]. We will initiate the cancellation process and provide a full refund.
• Once your order is canceled, the refund will be processed to your original payment method within [30 business days].

Exceptions

• This cancellation policy does not apply if the delay is due to reasons beyond our control, such as customs delays or natural disasters. In such cases, we will notify you of the delay and provide updates on the expected delivery date.

Contact Us

If you have any questions or concerns regarding your order or this shipping policy, please reach out to our customer service team at formfunctionptsupplements@gmail.com. We are here to assist you.